Building Operations
- On Demand Work
- Preventive Maintenance
- Condition Assessment
- Call Center Wizard
On Demand Work
Schedule, dispatch, manage, and report maintenance tasks efficiently using self-service capabilities to reduce operational costs and increase customer satisfaction
Benefits
• Simplifies the request, dispatch, and feedback processes of maintenance tasks to improve service provision
• Reduces operating costs through automated workflows and streamlined communication
• Provides a seamless link to Service Level Agreements (SLAs) to enforce standards and increase efficiency
• Enables improved forecasting of maintenance and capital budgets
• Helps achieve business results with ARCHIBUS Quick-Start, a productivity aid which includes tutorial videos and “How To” instructions
• Increases productivity with ARCHIBUS All-in-One Home Page with quick access to 80% of most common tasks
Read morePreventive Maintenance
Streamline and automate the PM process to proactively maintain critical assets, minimizing downtime and repair expense
Benefits
• Streamlines and automates the PM process to improve operational efficiency
• Minimizes operational equipment downtime and costly repairs
• Extends useful service life of physical assets resulting in reduced capital outlays
• Improves planning by capturing metrics on costs, resource usage, service provider workload/performance, equipment maintenance history, and more
• Delivers cost-efficient, closed loop Enterprise Asset Management (EAM) as part of the integrated, Web-based ARCHIBUS product suite
Read moreCondition Assessment
Track and effectively manage deferred maintenance liabilities to mitigate risk and enable a closed loop process in taking corrective actions
Benefits
• Mitigates risk by prioritizing problems for correction, based on objective measures and organizational needs
• Enables proactive identification of deficiencies to extend asset service life
• Demonstrates how costs are associated with corrective measures to justify budgets
• Reduces administrative cost by establishing a closed loop assessment and resolution process costs
Read moreCall Center Wizard
Streamline work order and help desk processing to improve efficiency and customer satisfaction
Benefits
• Streamlines the work order process to reduce administrative costs and improve customer satisfaction
• Reduces processing time by displaying critical information and filtering out irrelevant data
• Updates work orders instantly to provide up-to-the-minute status reports
• Deploys quickly and easily with minimal training while maintaining existing business practices
Read more